Each piece is thoughtfully crafted with a focus on quality, comfort, and longevity. Our garments are designed to embody timeless elegance and to remain part of your wardrobe for years to come.
We recommend gentle hand washing in lukewarm water with mild wool detergent, or dry cleaning. Avoid wringing, twisting, or tumble drying. Lay flat to dry and reshape while damp.
Each product page includes a detailed size guide. We advise measuring yourself and comparing with our size chart for the most accurate fit.
Yes, we ship worldwide. Shipping costs and delivery times vary by destination and will be calculated at checkout.
For domestic orders (India), delivery typically takes 4–7 business days. International orders may take 10–15 business days, depending on customs clearance.
Returns or exchanges are accepted only in the rare event that your order arrives damaged, in an incorrect size, or if an item different from what you purchased has been sent. Please notify us within 14 days of delivery, and our team will assist you in arranging a replacement or resolution. Please refer to our Return & Refund Policy for details.
We offer free standard shipping within India for orders above ₹5,000. International shipping charges vary and will be shown at checkout.
Once your order is dispatched, you’ll receive a confirmation email with tracking details so you can monitor your shipment.
We currently do not offer made-to-measure or customised designs, but we’re always updating our collection. Sign up for our newsletter to stay informed about new releases.
You can reach us via our Contact Us page or email us at [support@hawickofscotland.com]. Our customer care team will respond within 1–2 business days.
